At HouseSigma, our mission is to empower Canadians to make smarter decisions when buying or selling real estate. Our platform sources data from various real estate boards with which we hold memberships, each having different regulations on data usage and presentation.
One of our largest data sources is the Toronto Regional Real Estate Board (TRREB). To comply with our agreement with TRREB, we ensure that users viewing data sourced from TRREB are bona fide real estate consumers. This means you have an interest in buying, selling, or renting real estate and potentially using HouseSigma Brokerage and Agent Services either now or at some point in the future. As part of this compliance, you may notice some new changes to HouseSigma:
Questionnaire and Agent Matching: If you view data sourced from TRREB, you will receive a mandatory questionnaire to verify that you are a bona fide consumer and then be matched with a HouseSigma agent who will be available to assist you.
Automated Chat Verification: You may be prompted by an automated chat box to further qualify and assist you in your real estate journey.
Acknowledgment: If you indicate no interest in buying, selling, or renting real estate with HouseSigma, you will be prompted to acknowledge that you are not a bona fide consumer.
Restricted Access: Users who acknowledge that they are not bona fide consumers will be restricted from viewing VOW data.
We apologize for any disruptions this may cause. If you have any questions, please contact Customer Support directly*.
https://housesigma.com/blog-en/faq/contact-us/contact-technical-support/
*Our customer support primarily operates during weekdays. If you submit a request outside of our business hour, please allow us some additional time to get back to you
Thank you for your understanding and cooperation